Get in touch with GJW Direct


Perhaps our frequently asked questions could assist you in finding a quick solution to get you back on the water, sooner.


If you require further assistance, please call a member of our experienced team. They're happy to help with all your boat insurance needs. Alternatively, click the button below to get a quote.
  1. Telephone: 0151 473 8000 (Option 2 and 3)
  2. Email:
  3. Opening Times Monday to Friday: 9:00am - 5pm


Our staffed emergency claims helpline is open 24 hours a day, 365 days a year so we’re always there when you need us to offer a swift response and give sound, practical advice. 24 hour staffed emergency claims helpline - 0151 473 8099
  1. Telephone: 0151 473 8000 (Option 1)
  2. Email:
  3. Monday to Friday: 9am to 5pm


Providing a personal, attentive and responsive service to our customers is incredibly important to us. If you feel we have let you down in any way, please:

Telephone: 0151 473 8000

Monday to Friday: 9am to 5pm

Write to:

The Managing Director

GJW Direct

19 & 20 The Boatyard,

Swanwick Marina,




SO31 1ZL


We promise to respond to you quickly and fairly.

Registered & Head Office

Munich Re Specialty Insurance (UK) Limited,


2-10 Albert Square,


M2 6LW

Company No. 01262636, authorised and regulated by the Financial Conduct Authority (FRN 310539).