If you’re struggling to make your payments due to the impact of COVID-19, please contact us as soon as possible. Depending on your circumstances there are different ways we might be able to help, like:
If you would like to discuss payment options please speak to one of our friendly team on 0151 473 8000
Alternatively, send our team a message and we'll do our very best to get back to you as soon as we're free.
Providing a personal, attentive and responsive service to our customers is incredibly important to us. If you feel we have let you down in any way, please:
Telephone: 0151 473 8000
Monday to Friday: 9am to 5.30pm
Write to:
The Chief Executive Officer
Groves, John and Westrup Limited,
8th Floor Walker House,
Exchange Flags,
Liverpool,
L2 3YL
Email: complaints@gjwdirect.com
We promise to respond quickly and fairly.
Groves, John and Westrup Limited,
8th Floor Walker House,
Exchange Flags,
Liverpool,
L2 3YL
Registered in England and Wales 3277391