If you’re struggling to make your payments due to the impact of COVID-19, please contact us as soon as possible. Depending on your circumstances there are different ways we might be able to help, like:
If you would like to discuss payment options please speak to one of our friendly team on 0151 473 8000
Alternatively, send our team a message and we'll do our very best to get back to you as soon as we're free.
Providing a personal, attentive and responsive service to our customers is incredibly important to us. If you feel we have let you down in any way, please:
Telephone: 0151 473 8000
Monday to Friday: 9am to 5.30pm
Write to:
The Chief Executive Officer
Munich Re Specialty Insurance (UK) Limited
The Exchange,
3 New York Street,
Manchester,
M1 4HN.
Email: complaints@gjwdirect.com
We promise to respond to you quickly and fairly.
Munich Re Specialty Insurance (UK) Limited
The Exchange,
3 New York Street,
Manchester,
M1 4HN.
Company No. 01262636, authorised and regulated by the Financial Conduct Authority (FRN 310539).