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To contact us, the quickest way to get an answer is to use one of the options below.

If you still need to speak to us, you can submit a request afterwards.

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    FAQs

    Search answers and guides in our Help Centre and articles

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    Live chat

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Important documents

Your Members area makes managing your insurance simpler, quicker, and more convenient. Access policies, update personal details, submit or track claims, and find your important documents in just a few clicks - all in one place, 24/7.

Inside your Members area, you can: 

  • View and manage your policies
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Boat insurance FAQs
  • Boat insurance is protection for you and your boat against the risks of using your boat on inland waterways or the sea. Boat insurance can cover theft, loss or damage plus third-party claims if you accidentally injure someone or damage their property while operating your boat.

  • Boat insurance is not a legal requirement in the UK however many marinas and boating clubs will require proof of third-party boat insurance to access their facilities or become a member.  

    Third-party insurance is often the minimum level of insurance required by Marinas, Harbours and UK inland waterways for you to access their facilities or waters, so it is an important consideration.

    Visit the gov.uk website for more information.

  • Third-party liability boat insurance protects you against any claims made against you if you accidentally injure another person or damage another person’s boat or property while operating your boat. 


    For example, if you accidentally damage another boat whilst manoeuvring in a marina, third-party liability insurance would help cover the legal costs if you were deemed responsible for the incident. 

  • Boat insurance is a requirement if you use canals or waterways managed by the Canal & River Trust. Many marinas and harbours also require proof of insurance for you to launch or moor there.

  • Yes, through GJW Direct, you could get financial cover for you and your boat in the UK and Europe for up to 30 day per trip, depending on your boat type. Some boat types also provide insurance whilst the boat is in transit. For more information on where you can use your boat, visit the page of your boat type or visit our important documents. 

    For more information, explore the page of the boat type you want to insure, or visit the Important Documents page

  • When buying boat insurance, it’s important to consider that the policy aligns with your specific needs. While discounts aren't guaranteed, taking steps to increase your boat’s security, such as storing it in a recognised marina, can sometimes help reduce your premium.

    GJW Direct policies can also include marina scheme benefits which may entitle you to special policy endorsements.

    Visit the specific boat type page to see if your boat type offers any potential benefits or endorsements. 

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If none of the methods above has answered your query, please complete the form and one of our UK-based customer contact centre operatives will get back to you within 1 working day. 

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Got a question? Call our UK call centre 0151 473 8000

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Registered office: One Stockport Exchange, Railway Road, Stockport, United Kingdom, SK1 3SW. Registered in England No. 04507332.